Expand and Deepen Your Customer Relationships

Microsoft Dynamics CRM (customer relationship management) is a tool that automates and integrates key processes for sales, marketing and service departments – to help you expand your sales pipeline and build customer loyalty. Social Listening capabilities within Dynamics enable your team to more efficiently track opinions of your products across various social channels, so your business can respond quickly to any issues before they flare up into a PR crisis.

How do you leverage Dynamics CRM to grow your business? Ask us. At AAJ, we can help you configure Dynamics in a way that supports your overall business goals, while also tailoring the system to meet the unique needs for each department and role it serves.

Key Features to Enhance your Customer Relationships

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360 Degree View

Empower your sales, marketing and customer service teams with a single, unified dashboard to respond quickly and appropriately to customer needs and concerns.

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Automation

Automate multiple marketing campaigns, while maintaining a personal touch to customers.

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Flexibility

Deploy Dynamics CRM on-premises, or in the cloud, and access it in the office or out in the field with virtually any web-enabled device.

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Simplicity

Drive higher user adoption rates with Dynamics CRM’s intuitive design that makes the system simple to understand for employees without technical expertise.

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Social Intelligence

Use social media monitoring as an “early warning” system to respond quickly to any product or service issues.

The Next Step

  • How do you get started with Dynamics CRM to capitalize on its benefits?
  • How should Dynamics be configured to effectively support the unique needs of your marketing, sales and service operations?

As with any technology solution, one size does not fit all. We can help you to determine the best path forward with Dynamics CRM.