Customer Relationship Management (CRM)
Build Your Sales Pipeline … and Your Bottom Line
Knowledge is power. And the faster you can gain insights into your prospective and existing customers, the greater your ability to secure those relationships and keep them for life.
But how do you get comprehensive and accurate intelligence on your customers when the data is stored in various systems across multiple channels and departments?
AAJ Technologies can help. We can integrate your customer data into a single Customer Relationship Management (CRM) solution, enabling your employees across the organization to work with one common set of data. This way, they have the information and tools they need to convert more leads into sales, improve customer service response times, and build a more favorable impression of your brand.
Execute multiple campaigns through one platform, with real-time dashboards to track performance and maximize marketing investment.
Boost sales staff productivity with real-time access to customer information, when and where they need it.
Reduce escalations and cost per incident by equipping service staff to respond quickly and appropriately to customer issues and requests.
Putting Sales Growth on Autopilot
How do you maximize the return on your CRM investment? Leverage the experts at AAJ to guide you through the process. We can help you to:
• Develop a CRM strategy that aligns with your business objectives
• Identify opportunities to automate your sales, marketing, and customer service processes
• Determine which data to capture, track and measure to amplify the effectiveness of CRM
• Leverage BI and advanced analytics for marketing to maximize impact of each campaign
• Integrate with legacy systems to ensure optimal performance
• Train users on the new system to drive high adoption rates.
What level of support do you need to successfully deploy CRM application in your organization?